Administrative Assistant

Administrative Assistant (Full Time)

One of Rochester's Top Workplaces four years running (2015-2018) Novem Group seeks an articulate, highly-skilled full-time Administrative Assistant for our growing company.

This individual will help relieve our Group Benefits Department of various clerical and administrative functions to increase the time available for them to focus on their clients.

General Responsibilities

  • Handles a wide variety of complex & confidential situations to support the clerical and administrative functions of the department
  • Responsible for confidential and time sensitive material
  • Prepares routine and advanced correspondence including letters, memoranda, and reports
  • Generate professional communications including: e-mails, correspondence, PowerPoint presentations, reports, and memos
  • Build and maintain excellent inter-office relationships by providing excellent service and ensuring that expectations are exceeded
  • Responding to inquiries, providing excellent customer service
  • Assist other administrative staff with support overflow work, including word processing, data entry and internet research tasks
  • Ordering material during Open Enrollment
  • Complete other duties as assigned


  • Bachelor's degree or equivalent experience
  • Professional appearance and demeanor
  • Positive and service-minded attitude
  • Comfort with being a team player and doing whatever is needed, big or small
  • Exceptional organizational skills; ability to multi-task in dynamic environment
  • Attention to detail, excellent proof-reading skills with a perfectionist's eye
  • Strong written and verbal communication skills
  • Able to manage and get along with diverse personalities
  • Advanced level computer skills; well versed in using Microsoft Office Suite-be able to use Excel, PowerPoint, Adobe, Word, and Outlook proficiently.
  • Must maintain confidentiality and integrity
  • Ability to constantly prioritize and re-prioritize as items come in
  • Effective follow-up, deadline focused
  • Exceptional fact-finding, communication, and decision-making skills


  • Exceptional Work/Life Balance
  • Competitive salary, negotiable depending on experience
  • 401(k) with company match
  • Unlimited Vacation Time Off
  • 10 Sick Days Annually
  • Medical, Dental, Disability & Vision insurance
  • 8 paid holidays annually
  • Voted one of Rochester's Top Workplaces in 2015, 2016, 2017, and 2018

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