Emotional Intelligence refers to an ability to recognize the meanings of emotion and their relationships and to reason and problem-solve on the basis of them. Emotional Intelligence has been associated with individual performance and organizational productivity.

In striving to enhance your level of Emotional Intelligence, work to become emotionally literate.

Label your feelings and avoid labeling people or situations. Take more responsibility for your feelings by incorporating “I” statements into your pattern of communication.

Make time to reflect on your feelings and unmet emotional needs. Express empathy and acceptance of other people’s feelings and avoid people who invalidate you.